Move Domains (Push) Between Enom Accounts

To move a domain to another Enom account, you do not need to follow the standard transfer procedure. Instead, you can push the domain, which is instant and free. Nameservers, host records, and email services move with the domain. You can push a domain even if it is newly registered or still under the 60-day contact change hold. This article explains how to enable your account for pushing, how to push domains, and how to resolve common push errors.

Before you begin

• Both the gaining and receiving accounts must be enabled for pushing.
• The gaining account must have its contact information completed.

Step 1: Enable your account for pushing

Both the gaining and receiving accounts must be enabled for pushing. Contact support to enable pushing from your account to another account.

1. Submit a verified support request.
2. Enter Enable push for the subject.
3. Write "Enable push on my account" in the description.

Step 2: Push domains

Some domains will not allow you to push them through the front end even when everything is enabled. If you encounter this, submit a verified support request to support, and we will complete it for you.

1. Log into your account.
2. Select Domains at the top of the page, then select Bulk tools followed by Bulk push.
3. Alternatively, go to Bulk tools under reseller service.
4. Then choose Push domains in bulk.
5. Enter your domain(s) one per line and the gaining account's login ID, then click Push domains.
6. The only entity notified is the losing account's email address. The notification email has the following content:

   Dear Jane Smith,
   
   exampledomain.net was pushed from your account losingAccountUserName
   to gainingAccountUserName:
   This push was completed on 2017-10-12 12:09:36.770 PST.
   Please keep this email for your records.
   
   Sincerely,
   Enom, Inc.

Resolving push error messages

There are several reasons why a push may fail.

In this case, the gaining account has not filled out its contact information and must do so before the domain can be pushed successfully.

This message means the domain was not in your account when the push was submitted. This often occurs if the push is attempted twice in rapid succession.

You most often see this error if you have the domain listed for sale as a premium domain within your account, or if the domain is in Hold status. You may need to contact support to determine why the domain cannot be pushed.

Next steps

• Incoming domain transfers

• Preparing your domain for transfer

Questions? Contact Enom Support.