Enom hosted email lets you create professional mailboxes on a domain you manage, each with its own address, password, and storage. This article walks you through creating a mailbox, editing its details, suspending access, and deleting a mailbox you no longer need. You manage all of these actions from the Email & Apps area of your Enom account.
About hosted mailboxes
A hosted mailbox is a full email account (for example, you@yourdomain.com) that sends and receives mail through Enom's email platform. Mailboxes can be accessed through Enom Webmail or any standard mail client over POP or IMAP. Each mailbox is assigned a storage size; see Mailbox Sizes, Quotas, and Upgrades for the available tiers.
Before you begin
- Confirm that the email service is active on the domain. If you have not set up email on the domain yet, start with Getting Started with Enom Email Service.
- Have the desired mailbox address and a strong password ready.
Choose passwords that are unique to each mailbox and meet Enom's complexity requirements.
Step 1: Open the mailbox management area
- Sign in to your Enom account.
- Go to Email & Apps.
- Under Basic email, select the domain you want to work with and click Manage.
Step 2: Create a mailbox
- On the mailbox management page, click Create mailbox (or the equivalent add option).
- Enter the mailbox address — the part before the @ for the selected domain.
- Set a password that meets the complexity requirements.
- Select a mailbox size if you are prompted to choose a storage tier.
- Click Save (or Create) to provision the mailbox.
Step 3: Edit, suspend, or delete a mailbox
From the same mailbox management page, locate the mailbox in the list and choose the action you need.
Edit a mailbox
- Select the mailbox and choose Edit.
- Update the password or other available settings.
- Click Save.
Suspend a mailbox
Suspending a mailbox blocks sign-in and mail delivery without deleting stored messages, which is useful when you need to temporarily disable access. Select the mailbox and choose Suspend; choose Unsuspend (or Restore) to re-enable it.
Delete a mailbox
Deleting a mailbox permanently removes the mailbox and all of its stored messages. This cannot be undone. Back up any needed messages first.
- Select the mailbox and choose Delete.
- Confirm the deletion when prompted.
Next steps
- Mailbox Sizes, Quotas, and Upgrades
- Settings for Your Mail Client
- Setting Up Email Forwarding on an Enom Domain
Questions? Contact Enom Support.
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