Getting Started with Enom Email Service

The Enom email service gives you an email address to contact your clients, partners, and customers from your own domain. You can send and receive email from a branded address such as you@yourwebsite.com so your business communications look professional. This article walks you through purchasing email, creating addresses, and adding more addresses later.

Email plans and pricing

If you have sub-accounts under management, you may need to adjust your prices accordingly.

Step 1: Purchase email

1. Log in to your Enom account.
2. Under the Email & Apps menu, choose Basic Email followed by Overview.
3. Click Add to cart below your preferred email size.
4. Select a domain from the list or search for a new domain, then click Continue.
5. Verify your cart, then click Checkout Now.
6. Click Submit Order.

Step 2: Create email addresses

After you purchase email, create the actual email address.

1. Log in to your account.
2. Under the Email & Apps menu, choose Basic Email followed by Manage.
3. In the Email Manager, click the domain name where you want to set up an address.
4. Choose Add User.
5. Fill out the fields and click Add User.
   • Username: The part of the email address before the @ symbol. For example, to create jane.smith@example.com, enter jane.smith as the username.
   • Password: The password must be 10 to 20 alphanumeric characters. It must contain at least one lowercase letter, one uppercase letter, and one number, and cannot be the same as or contain the username.
   • The only special characters accepted are: * @ - _ /
   • Admin: Check this box if you want this account to have administrative control over other email accounts created in this pack.

Step 3: Add more addresses

1. Log in to your account.
2. Under the Email & Apps menu, click Basic Email followed by Manage.
3. In the Email Manager, click the domain name where you want to set up an address.
4. Choose Add More Email Addresses.
5. Click Add To Cart below your selected email size.
6. Click Checkout Now.
7. Click Submit Order.

Next steps

• Settings for your mail client
• Resetting Your Email Password
• Securing Your Email Account

Questions? Contact Enom Support.