Getting started with Enom email service

Our email service gives you an email address to contact your clients, partners, and customers from your domain. You will be able to send and receive emails from a branded address like '[email protected]' to ensure that all of your business communications look professional.

• Purchasing email
• Creating email addresses
• Adding more addresses

Purchasing email

If you have sub-accounts under management, you may need to adjust your prices accordingly.

*The 1GB mailboxes can only be created and managed via the Enom API.

1. Log into your Enom account.
2. Under the Email & Apps menu, choose Basic Email followed by Overview.
   
3. Click Add to cart below your preferred email size.
   
4. Select a domain from the list of domains or search for a new domain and click Continue.
   
5. Verify your cart, then press Checkout Now.
   
6. Click Submit Order.
   

Back to top

Creating email addresses

Once you have purchased an email, you will need to create the actual email address. 

1. Log into your account.
2. Under the Email & Apps menu, choose Basic Email followed by Manage.
   
3. In the Email Manager, click on the domain name you're looking to set up an address.
   
4. Choose Add User.
   
5. Fill out the fields and press Add User.
   • Username: The part of the email address before the @ symbol.
     Note: to create [email protected] enter jane.smith as the username.
   • Password: The password must be 6 to 30 alphanumeric characters. No spaces or special characters. It must contain at least one lower case letter, one upper case letter, one number and cannot be the same as or contain the username.
   • Admin: Check this box if you want this account to have administrative control over other email accounts created in this pack.
     

Back to top

Adding more addresses

1. Log into your account.

2. Under the Email & Apps menu, click Basic Email followed by Manage.
   
3. In the Email Manager, click on the domain name you're looking to set up an address.
   
4. Choose Add More Email Addresses.
   
5. Click Add To Cart below your selected email size.
   
6. Press Checkout Now.
   
7. Click Submit Order.
   

Back to top

Was this article helpful? If not please submit a request here