Managing ID Protect

ID Protect Whois Privacy is a value-added service that replaces the contact details on a domain that are visible in a Whois lookup with placeholder information. Enom is GDPR-compliant, so most domain contact information will be redacted in a public Whois lookup by default. Certain TLDs do not allow for privacy protection of any kind. Accredited third parties can also still view a domain's contact details in a gated Whois lookup. ID Protect replaces the contact information in both the public and gated Whois lookups with placeholder data.

• Purchasing ID Protect
  • Single domain purchase
  • Bulk domain purchase
• Enabling or disabling ID Protect
• Renewing ID Protect
  • Manual Renewal
  • Automatic Renewal
• Registrant email forwarding

Purchasing ID Protect

There are multiple methods for adding ID Protect onto domains in an Enom account. Make sure you are signed in to your Enom account to start.

Single domain purchase

1. Log in to your account.
2. Select Security followed by ID Protect, then Overview.
   
3. Click Get started on the next page.
4. Either search or select the domain you would like, then press Continue.
   
5. Review the items in the cart and add any extra years onto the service that you would like.
6. Click Checkout now and then Submit order after reviewing the items and quantities once more.

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Bulk domain purchase

1. Log in to your account.
2. Click Domains followed by Bulk tools, then Bulk addID Protect.
   
   Note: For Enom Central accounts, choose Bulk add next to ID Protect on the next page:
   
3. Enter the domain names you would like to add ID Protect to in the domain list.
   Click Add to Cart.
   
   
4. Press Go to my cart.
   
   
5. Add additional years to the service, if desired, then click Checkout now, and Submit order on the next page.

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Enabling or disabling ID Protect

The instructions below are for Enom and Enom Central accounts. If your domain was registered through Google, you can enable or disable ID Protect through the Contact information page in the access.enom.com portal.

1. Log in to your account.
2. Select Domains followed by My Domains.
3. Click on your domain name.
   Note: If your domain is not under the Registered section, check the Expired section.
   
4. Choose Contact information from the manage domain dropdown.
5. Click Edit your ID Protect settings.
6. Choose Protected or Unprotected then click Save changes.

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Renewing ID Protect

Manual Renewal

1. Log in to your account.
2. Select Domains followed by My domains.
   
   
3. Click on your domain name.
   Note: If your domain is not under the Registered section, check the Expired section.
   
4. Choose Contact information from the Manage domain dropdown.
5. Click Edit your ID Protect settings.
6. Select Add years.
   
7. Review the items in the cart. Add more years onto the service, if preferred.
8. Click Checkout now and then Submit order.

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Automatic Renewal

Automatic renewals occur 30 days prior to the service expiry date. If the system has already attempted an automatic renewal that failed, it is best to manually renew the service to ensure it stays active.

1. Log in to your account.
2. Select Domains followed by My domains.
   
   
3. Click on your domain name.
   Note: If your domain is not under the Registered section, check the Expired section.
   
4. Choose Contact information from the Manage domain dropdown.
5. Click Edit your ID Protect settings.
6. Check the box next to Attempt to auto-renew ID Protect for this domain 30 days before they expire.
   
   
7. Click Save changes.
   

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Registrant email forwarding

Enom will forward emails sent to the address listed on the ID Protected domain (e.g. [email protected]) to the registrant email address. The emails are forwarded to the registrant email only, not the admin, tech, or billing email addresses. The ID Protect email is changed several times a year to prevent spam. 

A forwarding email address is visible when someone does a Whois lookup on a domain with ID Protect on it:

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