Domain Management Portal (access.enom.com)

A reseller will sometimes provide the domain management portal access.enom.com to the domain owner to carry out basic domain management tasks, except for domain renewal. This article explains how to reset your password, modify your domain's DNS settings, manage contact information, and transfer your domain out.

About the domain management portal

Your domain provider might have disabled some of the features shown on this page. Find your domain provider using the Enom reseller lookup tool and ask them for assistance.

Before you begin

• Confirm your reseller has given you access to the portal. If your reseller has not given you access, you cannot log in.
• Have your domain name (without the www) ready.
• If you registered your domain through Google, you can find your password in the G Suite Admin console.

Reset your password

If your reseller has not given you access, you cannot log in. In that case, get in touch with your reseller for help.

1. Visit access.enom.com.
2. Leave the password field blank, enter your domain name without the www, and input the code from the security image in the reCAPTCHA field. Once the reCAPTCHA has cleared, press Login.
3. An error message appears near the top of the page. Press Click here. A password reset email is sent to the domain's registrant contact.

Modify your domain

When connecting your domain to your website or email services, you receive either nameservers, host records, or MX records from your service provider.

Nameservers

If you have custom nameservers entered in this section, you cannot modify any host records for the domain in this portal.

1. Log in to access.enom.com.
2. Under the DNS Information section, select Edit. Input your nameservers and press Save.

Host records

Host records are given to you by your website provider and are used to connect your domain name to the website you have built. To enter a host record, fill in each field on each row. A complete host record includes a hostname, a record type, and an address.

1. Log in to access.enom.com.
2. Under the Host Records section, select Edit.
3. Enter the host name. The hostname is a unique prefix that comes before a domain name, also known as a sub-domain. Use the following values:

   WWW	Points www.example.com to the address specified.
   @	Points the domain with no www (for example, if you typed example.com instead of www.example.com). Also known as the "naked" domain or "blank" record.
   *	Points [anything].example.com to the address specified (for example, uuu.domain.com or website.domain.com).

4. Paste in the address/destination. The address is where you want your host name to resolve. The type of address you can enter depends on the selected record type.

5. Select the record type. The record type is the type of entry in the Address field, and the correct record type must be selected for the Address entry. Use the following record types:

   A address	Points the hostname to an IPv4 address (for example, 192.168.0.1).
   AAAA address	Points the hostname to an IPv6 address (for example, 3ffe:1900:4545:0003:0200:f8ff:fe21:67cf).
   CNAME (Alias)	Points the hostname to another hostname (for example, ehost-services117.com).
   URL redirect	Forwards the hostname directly to the website specified.
   URL frame	Forwards the hostname to the website specified but keeps your domain in the address bar.
   TXT record	Used to set a text host record, such as an SPF record.
   MX record	Points to the mail server. You must have an MX record for the email service to work.

6. Save your updates.

MX records

Your MX record connects your domain to the email service you have purchased. Your email service provider gives you the records you need to input.

1. Log in to access.enom.com.
2. Under Email Settings, select Edit.
3. Select User MX record from the Select Service drop-down, input the values given to you by your email provider, then click Save.

Manage domain contact information

All fields on the contact information sections are required, except the Fax number. Title/Role is required if Organization is supplied, and vice versa; otherwise, these are optional fields.

When you modify the first name, last name, organization name, or email address for the registrant contact, a window pops up asking if you want to enable a 60-day transfer lock. Ensure this is unchecked so your domain is not locked for 60 days. Domains registered through Google do not get the 60-day transfer lock from the contact change.

1. Log in to access.enom.com.
2. Select the Contact information tab.
3. Select Edit on the contact information you need to update. Once you have input the updated information, click Save.

Transfer your domain out

Obtaining transfer codes and transferring out via access.enom.com is exclusive to Google customers only. To transfer your domain's registration to another service provider, it must be unlocked, and you must obtain an EPP or Authorization key to provide to the new provider. The EPP code is sent to the registrant's email address for the domain name.

Unlock your domain

These actions apply to domains registered via Google only.

1. Log in to access.enom.com.
2. On the domain settings page, press Edit under Registrar-Lock. Select Disable, then click Save.

Retrieve your EPP key/Authorization code

These actions apply to domains registered via Google only.

1. Log in to access.enom.com.
2. Under General Settings, click Email Auth Info to Registrant. An email with your EPP key is sent to the registrant email.

Next steps

• My domain was registered through Google Workspace
• Contacting Enom Customer Support

Questions? Contact Enom Support.