Closing Your Account

Enom does not delete accounts, but it can permanently disable them on request. Closing your account removes access to the account and to all services and domains tied to it. This article explains how to remove your credit card and submit a request to close your account.

What happens when you close an account

For historical tracking purposes, Enom does not delete accounts; instead, it permanently disables them. Once an account is closed, it cannot be reopened. To use Enom again, you would need to create a new account with a different login ID.

Step 1: Remove the account credit card

Before closing the account, remove the credit card on file.

1. Once signed in to your account, select My Account, then Account Settings.
2. Scroll down to your credit card information and select Delete Credit Card.

Step 2: Submit a request to close your account

Because Enom does not delete accounts, you submit a support request to have your account permanently disabled.

1. Once signed in to your account, click Help.
2. On the support center page, select Go to our Support Center.
3. Click Submit a Request.
4. For your issue, choose Enomcentral.com or Enom.com.
5. Use Close my account for the subject, and in the description acknowledge that the account, and all services and domains tied to it, will no longer be accessible.
6. Click Submit.

One of our agents will process your request and update you by email when it has been completed.

Next steps

• Transfer or renew domains first. Because closing is permanent, move any domains you want to keep to another account or registrar before submitting your request.

Questions? Contact Enom Support.