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Registering a domain

Once your account is created, you can begin the process of registering your domains. The process and prices for registration may vary depending on the domain name and the TLD. 

Registering a domain

  1. Once signed in, select Domains followed by Register a domain or use the search bar labeled Register a domain.
    Register_a_domain.png
  2. Enter the domain name and hit Search.
    Search_domain.png
  3. Ensure the domain is available, then select Add to cart.
    Add_domain_to_cart_.png
  4. Navigate to your Shopping cart.
    Shopping_cart.png
  5. Select Checkout now.
    Check_out_now.png
  6. Review your order followed by selecting Submit order.
    Submit_Order_.png

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Pre-configuring a domain

When registering a new domain, depending on the TLD, it may require pre-configuration in order to complete the registration process. These domains can include TLDs that have registration requirements, such as ccTLDs with residency restrictions. Details can be found on our TLD reference chart.  

  1. Once signed into your account, select Domains followed by Register a domain or use the search bar labeled Register a domain.
    Register_a_domain.png
  2. Enter the domain name and Search.
    Search_domain.png
  3. Ensure the domain is available, then select Add to cart.
    Add_domain_to_cart_.png
  4. Navigate to your Shopping cart.
    Shopping_cart.png
  5. Select the Pre-configuration icon to set the registrant information for the domain.
    Pre-configure_domain.png
  6. Select the contact information.
    Set_pre-configuration.png
  7. Once set, select Save my settings.
    Save_pre-configuration_.png
  8. Proceed to Check out.
    Check_out_now.png
  9. Select Submit order to complete registration.
    Submit_Order_.png

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Failed registration

All new domain registrations will have the contact information checked. Failed orders will generate an order ID, but will not be completed successfully. Because of this, you will see a pre-auth on the credit card from the failed order, this may look like a charge. To prevent your card from receiving multiple pre-authorizations from failed orders, please verify your registrant and administrative contact information is valid before submitting your order. You might automatically register the domain using your account contact information if you did not enter any contact information. In this case, the registration will also fail if the Account Contact information is invalid.

The following three checks will be performed:

  • Valid phone number format based on the selected country.
  • Valid email address format (contains an @, domain name, and no invalid characters).
  • Valid zip/postal code format based on the selected country.

If any of these are not valid in the domain registration, the order processing will fail even if it was submitted successfully. 

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