Change of Registrant Contact (COR)

Registrant contact information should be managed and updated as required. For gTLDs (.COM, .NET, and similar), registrant contact information is checked annually for accuracy. Enom emails registrants a yearly notice to confirm the registrant contact details on file are accurate, and this notice also advises that the domain could be canceled if the contact information is inaccurate. The registrant email address also receives the EPP key/Auth code when preparing a domain for transfer. This article explains the change of registrant (COR) process and how to update the registrant contact through your account or the API.

Change of registrant details

Change of registrant (COR) is an ICANN-mandated process that came into effect in 2016 as part of ICANN's updated transfer policy. Under this policy, both the gaining and losing registrant must approve any update to a domain's registrant contact data via email. Enom acts as the designated agent (DA) for all registrants on its platform, per the registration agreement. Acting as the DA allows Enom to auto-approve requested changes to the registrant's contact information without the registrant having to receive a request-for-approval email.

Change of registrant through your account

Follow these steps to update the registrant contact from within your Enom account.

1. Log in to your account.
2. Select Domains from the headings at the top of the website, then click My domains from the dropdown.
3. Click the domain name text (not the checkbox next to it).
4. Select Contact information from the Manage domain dropdown.
5. Choose Custom so you can change the registrant email address for this particular domain.
6. Click Save after making the modifications.
7. You are prompted to lock the domain for 60 days. To avoid the lock, uncheck the Enable 60-day transfer lock checkbox and click Proceed with changes.

Change of registrant through the API

API updates are available only for Enom resellers. For API updates to domains, resellers can use the contact command. To opt out of the 60-day transfer lock, include "IRTPOptOut=True." Doing so omits the 60-day transfer lock on any changes made to the registrant contact for any ICANN-compliant domain.

Next steps

• Learn how to verify registrant contact information after a change.
• Review the ICANN transfer policy that governs COR.

Questions? Contact Enom Support.