The complete Webmail guide

Webmail provides access to your personal email, calendar, contacts, and file information from any browser on your laptop, desktop, or mobile device.

• General
  • What browsers can I use to view my mail?
  • What makes up the Webmail application?
    • Navigating Webmail using the sidebar
    • Work Area
• Using Webmail
  • How do I check to see if I have new mail?
  • How do I filter to see all unread messages?
  • How do I adjust the Mail panes?
  • How do I select multiple messages?
  • How do I mark one or more messages as spam?
  • What if the message is not spam?
  • How do I manually mark one or more messages as read or unread?
  • How do I flag messages?
  • How do I delete messages?
  • Composing messages
    • How do I compose and send a new message?
    • How do I reply, reply to all or forward a message?
    • How do I use the text editor options?
    • How do I use Spellcheck?
    • How do I insert an image in my message?
    • How do I attach a file to a message?
    • Is there a limit to the size of the emails that I can send?
  • Using Mail Folders to organize
    • What are system Mail folders?
    • What are personal Mail folders?
    • How do I add a new folder?
    • How do I sort messages within a folder?
    • How can I find a specific message within a folder?
    • How do I rename, empty, or delete a folder?
    • How do I move one or more messages to another folder?
    • How do I set up Webmail to automatically move messages to folders?
• How to use Webmail Contacts
  • How do I add a contact?
  • How do I select multiple contacts?
  • How do I search for contacts?
  • Using groups in Contacts
    • How do I create a group?
    • How do I add one or more contacts to a group?
    • How do I remove contacts from a group?
    • How do I rename or delete a group?
  • Importing contacts
    • Can I import contacts?
• How to use Webmail Calendar
  • How do I add a new calendar?
  • How do I edit a calendar?
  • How do I delete a calendar?
  • How do I add an event to my calendar?
  • How do I edit an event?
  • How do I delete an event?
• How to use Webmail RSS
  • How do I add a feed?
  • How do I access a feed?
  • How do I delete a feed?
  • How do I add a new category?
  • How do I reorder feeds and categories?
• How to use Webmail Files
  • How do I upload files to my Files section?
  • What type of files can I upload?
  • How do I create folders?
  • How do I move files into a folder?
  • How do I delete a file or folder?
  • How do I create a subfolder?
  • Can I reorder my file folders?
  • Can I take a file that was sent to me in an email and save it to my Files section?
  • Can I take a file that is saved in my Files section and attach it to an email?
  • How do I share files or folders?
• Webmail settings
  • How do I change my password?
  • How do I enable and disable my vacation or out of office alert?
  • How do I enable and disable my email signature?
  • What are Mail filters?
    • What is plus sign tagging and how do I use it with filters?
    • How do I add or remove mail filters?
  • How do I get my folders to sync across all of my devices?
  • How do I add or remove another email account?
  • How do I set an allowed or blocked senders list?
  • How do I change font size?
  • How do I enable the ability to select multiple emails?
  • How do I adjust the subject line or the sender for better visibility?
  • Settings options and locations
    • Preferences map
    • Folders
    • Identities
    • Responses
    • Other accounts
    • Password
    • Autoresponder
    • Spam settings
    • Mail forwarding
    • Password recovery
    • Filters
    • External access

General

What browsers can I use to view my mail?

Webmail supports the following browsers:

• Microsoft Internet Explorer 9.0 and higher
• Mozilla Firefox 2.0 and higher
• Chrome 1.0 and higher
• Safari 3.2 and higher
• Konqueror 3.5 and higher

Note: You may be able to view the Webmail interface on other, unsupported browsers; however, some features may produce unexpected results.

What makes up the Webmail application?

Webmail is comprised of the following components: Mail, Contacts, Files, Calendar, RSS(optional), Admin (on applicable accounts), and Settings. Each part is tied together with the sidebar and contains a work area.

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Navigating Webmail using the sidebar

The sidebar in webmail is available on the left-hand side of the window no matter which component that you’re currently viewing. The sidebar includes:

• Access to the six Webmail components
• Quick access to compose new messages
• Admin access depending on your account
• Help access
• A Logout button

Work Area

Each Webmail component is divided into two or three work areas which are designed to take advantage of a wide-screen view. These sections automatically hide as you shrink the web browser down in size but are still accessible by a toggle at the top of the visible pane.

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