Domain Renewal Guide

You can renew your Enom domains automatically or manually through your account. This article covers setting up auto-renew, renewing one or more domains manually, the renewal notices Enom sends, and what to do when a domain shows an expired status with a future date on WHOIS.

Set up auto-renew

When auto-renew is enabled on your domain, the order processes 30 days before the expiration date to account for any billing issues. Enabling auto-renew after this window triggers the renewal only 24 hours before the expiration date. If the auto-renewal fails, it will not process again unless your payment method is updated, and the domain must be manually renewed.

1. Select Domains, then My Domains, to display all registered domains in your account.
2. Click the domain name for which you want to enable or disable auto-renew.
3. Select General settings from the Manage domain dropdown menu.
4. Choose Enable or Disable to set your Auto-Renew preference, then click Save.

Renew a single domain

To renew manually ahead of the auto-renew date, sign in to the Enom account that contains the domain.

1. Select Domains, then My Domains, to display all registered domains in your account.
2. Your domain appears under the Registered or Expired tab.
3. Select the domain name you want to renew.
4. Click Add yearsbelow the domain name.
   note

   Note: Premium domain names can be renewed for only one year at a time. For gTLDs, the maximum registration is 10 years.

5. Review the details, then click Checkout now.

6. Review the order one final time, then click Submit order.

Renew multiple domains

1. Select Domains, then My domains, to display all registered domains in your account.
2. Select the checkboxes next to the domains you want to renew. Under List actions, select Renew this list, then click Go.
3. On the Bulk Renewal page, confirm the domains being renewed and click Add to Cart.
4. A follow-up page confirms the addition of multiple domains for renewal. Click Go to my cart to view and finalize your purchase, then click Checkout nowwhen you are ready.
   note

   Note: Premium domains can be renewed for only one year at a time, and gTLDs can be renewed for a maximum of 10 years.

Renewal notices

Enom automatically sends renewal notices to your account's email address. Notices are sent one month and one week before a domain's expiration. If a domain name is not renewed, an additional renewal notification is sent within five days after the registration expires. The notices inform you of the following:

• A domain or service is coming due for renewal.

• If applicable, that auto-renew is disabled.
• A domain or service will automatically process a renewal 30 days before expiration.
• An automatic renewal has failed due to a billing issue.
• A final reminder that the domain has expired.

Domains and their services have separate renewal settings and may bill on different dates. Read each notice closely to see what it is for.

Domain shows expired with a future date on WHOIS

When a domain shows as expired in the Enom system but displays a future date on WHOIS, the domain is expired. This happens because the registrar in charge of the TLD has not received payment for the domain. The domain becomes inactive, the website is replaced with a parking page, and all services such as email are disabled.

Once the domain is renewed, it is added back to the active list of domains in the account and no longer shows as expired.

Next steps

• How to renew a Value Added Service
• How to stop renewing a domain or service
• Domain expiration, redemption and auction timelines

Questions? Contact Enom Support.