.AU geoTLD launch : Enom Customer Support

.AU is the new geoTLD for Australia and is administered by auDA, the Australian Domain Name Administrator. Anyone with a verified Australian presence, including businesses, associations, government entities, and individuals, may purchase a .AU domain. Registrations are subject to auDA’s licensing rules and priority allocation processes. Renewals, transfers, and similar procedures follow the .AU ccTLD policies.

Registration requirements
Validation requirements

Registration requirements

Any individual or organization with a verified Australian presence may register any available .AU domain.

The following entities have an Australian presence.

An Australian citizen or an Australian permanent resident visa holder.
A company, organization, association, cooperative, partnership, political party, trust, government entity, charity, educational institution, or partnership registered in Australia. See the auDA licensing rules for a complete list of eligible entities.
The applicant or owner of an Australian trademark, where the domain name is an exact match of the Australian trademark application or registration.

General Requirements

The name length requirements for .AU domains are two to 63 characters before the TLD. Enom does not support IDNs for this TLD. When completing the registration form for any .AU domain name, the reseller must submit the following information about the registrant.

Eligibility type/ Eligibility name	The reason the registrant is eligible for the domain name. Required for both private persons and organizations. The eligibility type must correspond to the eligibility name.
Eligibility ID type	Required for both private persons and organizations. Options depend on eligibility type selection. For example, when the eligibility type is charity, the only option available for the eligibility ID type is Australian Business Number (ABN).
Eligibility ID	The eligibility ID is the number of the eligibility document. Required for all registrations except private persons; however, when you specify an eligibility ID type for private person registration, you must complete this field. This number must correspond to the eligibility ID type that you chose. For example, if the eligibility ID type is ABN, you must enter that number in this field. Important: The number entered in this field undergoes validation, registration fails when submitting an incorrect number.
Eligibility name	The name on the eligibility ID document. Registrations, except for private persons, require this field.
Registrant name	The registrant name is the legal entity name, such as the company name, incorporated association name, or individual name. All registrations require this field.
Registrant ID type	Select ABN or Australian Company Number (ACN) from the drop-down list. All registrations except for private persons require this field.
Registrant ID	The registrant identifier number. This value must correspond to the registrant ID type selected. All registrations except for .private persons require this field.
Legal entity	Choose the reason that the registrant is entitled to use the domain name. This field is required. Allowed values are provided below. The name matches the acronym or abbreviation of the registrant's company or trading name, organization or association name, or trademark. The name is connected firmly and substantially to the registrant.

Registrant requirements

Registrants must ensure their information is complete, true, and accurate throughout the registration period. Registrants must notify their resellers of any changes within 14 calendar days of becoming aware of the change.

Registrant	Registration details
Registration certificate	Registrants will receive a registration certificate after each successful registration stating the domain name has been registered by Tucows (Australia) Pty Limited.
Registrant validation	Registrants will undergo further validation of identity, their ability to meet registration requirements, and their Australian presence.
Address Validation	Enom will require registrants to provide their Australian Business Number (ABN), Australian Company Number (ACN), or Trademark Number for organizations or associations. Registrants must provide their ABN issued by the Australian Charities and Not-for-profits Commission (ACNC) for not-for-profit organizations and charitable associations. Note: Enom will use Trademark, ABN, and ACN numbers to validate the name and address of the registrant.

Special requirements

auDA has several other requirements for compliance, registrars must send registrants the domain authorization code and a certificate of registration. As required, Tucows sends the certificate and auth info to the registrant and their reseller information.

Note: Enom is not able to provide .AU domain registrations to any reseller based in China.

Validation Requirements

Validation of the owner details is required to complete orders for .AU domains. According to the auDA registry policies, the registrant data used within the registration order must be up to date. It is the registrar's responsibility to verify if the registrant's email address is functional. Enom applies the same email verification process for .AU TLDs as for the gTLDs. The RAA email verification process is triggered when a domain is newly registered or whenever changes to the registrant contact's first name, last name, or email address.

Registrant validation

Organizations and individuals have different validation requirements. Legal persons/organizations validate data based on the ABN, ACN, or trademark number data. Private persons must validate their name, address, and email address.

Organization validation requirements

ABN, ACN, and trademark continue to be validated automatically with the latest process for .AU registrant ID validation.

Individual validation requirements

After submitting the order to the registry, we check a private person's name and address (including postcode and state) against Australian government documents, such as a driver's license or passport. We suspend services after three days if our system cannot validate this data. The system provides a notification when validation fails, providing the opportunity to update contact details.

Note: Please ensure that the data entered matches existing government details, including address and postcode.

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