Reseller billing and payment information

In addition to credit cards, Enom accepts wire transfers, ACH transfers, checks, money orders, and PayPal for reseller account refills. All transactions are in USD.

We will process the payment on the day that it is received. Depending on the urgency of the situation, you may opt to send a check or money order overnight, but we cannot post any funds to your account until the bank has received the money. Should you encounter any issues with your reseller billing, we will be able to assist with that as well.

• Sending a wire transfer
  • Domestic Wire Transfers
  • International Wire Transfers
• Sending a check or money order
• Using PayPal
  • Setting up PayPal authorization
  • Refilling with PayPal

Sending a wire or ACH transfer

Be sure to request US Dollars from your bank. Enom's bank may impose a 30-day delay on payments received in a foreign currency. Plan for this delay as your funds will not be posted to your account until the bank releases your money to Enom. Once you have sent your transfer, fax or email your information to Enom to ensure the money goes into your account.

Important: Always email transfer information to ap@enom.com or fax it to 425-298-2601. Include your login ID and the amount of the wire transfer or electronic transfer (ACH) to avoid unnecessary delays.

Domestic Wire Transfers

International Wire Transfers

Convert and send in U.S. Dollars ONLY to avoid up to a 30-day delay in posting to your account.

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Sending a check or money order

Mail check or money orders in U.S. Dollars. There are no minimum refill amounts for checks or money orders. When sending payment by USD checks or USD money orders, be sure to do the following:

• Make out checks and money orders to Enom LLC.
• Include your login ID and specify that it is for an account refill. (e.g., in the memo field).

Mail your checks and money orders via the postal service to:

ENOM LLC
P.O. Box 95353
Chicago, IL 60694-5353

Important: Each check or money order must have the Login ID in the memo field and what it is for (e.g., "account refill" or "myexample.com renewal"). If this information is missing, it will delay posting to your account. 

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Using PayPal

PayPal is only available to reseller accounts created through enom.com. You must first link the account to your PayPal account. Refills must be requested from within the Enom account; do not attempt to refill by sending money from PayPal to Enom.

Setting up PayPal authorization

1. Sign in to your account.
2. Click on My Account on the top-right, then select Refill Account.
   
3. Choose the PayPal tab, then click Setup your PayPal authorization.
   
4. Fill in the New monthly limit field and click Create contract.
   
5. Sign in to your PayPal account and follow the steps to add the authorization.
6. Once the authorization has been completed, click the Return to merchant link to go back to your Enom account.
   
7. You should now see a Submit refill button and your monthly maximum and available credit.
   Note: If you do not see the PayPal information, you may need to attempt the authorization again.

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Refilling with PayPal

1. Sign in to your account.
2. Sign in to your account.
3. Click on My Account on the top-right, then select Refill Account.
   
4. Click the PayPal tab.
5. Enter the amount you would like to add to the account and click Submit refill.
   Note: Keep the online access fee in mind when refilling by PayPal. If you refill for $25 and the access fee is 5%, your usable funds after the refill would be $23.75.
   
   
6. Enom will request the funds from PayPal. The funds will be posted to the account once PayPal has authorized the transaction and released them.
   Note: Enom does not have visibility into the PayPal system. If a refill fails, it must be investigated on the PayPal side. You may also try cancelling the authorization and setting it up again to ensure the correct information was used.

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