Need help during the 2024 holiday season? Click here to view our special Holiday Support schedule.

Managing your account settings

The account settings page is where all account-related details can be updated, including email address, billing, and your account security question. You can also set up two-factor authentication to add to your account security.

Updating contact details

The account details should reflect the account owner. Any updates made to the account settings page do not update on domain contacts; that has to be done separately.

  1. Log in to your account
  2. Select My account, followed by Account settings.
    Account_settings.png
  3. Once on the account settings page, you can update the contact details.
    Account_settings1.png

Back to top

Updating billing information

  1. Log in to your account.
  2. Select My account, then Account settings.
    Account_settings.png
  3. Enter the credit card details as seen on the card.
    account_settings3.png

Back to top

Enabling account validation

Account validation is a free feature that prevents unauthorized account access. When you enable account validation on your account, you get another layer of security that prevents unauthorized access.

  1. Log in to your account.
  2. Select My Account followed by Account settings.
    Account_settings.png
  3. Select the account validation tab.
    Account_settings9.png
  4. Select enable.
    Account_settings7.png
  5. Choose your account validation questions, then Save changes.
    Note: If you forget the answers to the validation questions, you will need to reach out to support for further assistance.
    account_settings8.png

Back to top

Was this article helpful? If not please submit a request here

How helpful was this article?

Thanks for your feedback!

Do you still need help? If so please submit a request here.